Parts - Capabilities

Iratrac has a number of capabilities to offer in terms of supporting our customers at our central parts store. This helps increase our day to day efficiency and the long term value of projects involving our equipment.

With its vast in-country parts inventory, and its wide distribution network, Iratrac is well placed to protect customers against unexpected downtime.

Our parts branches are open 6 days a week with flexible working hours according to our customer convenience; where our customers can meet our well trained Parts Counter Engineers for any consultation in parts selection and for any advise that may reduce their owning and operating costs.

Iratrac computerized parts-inventory system gives us immediate access to stock levels across its branches and from Caterpillar worldwide. And any part that can be sourced from our local network will be supplied within 24 hours from ordering. In addition, Iratrac sales team regularly calls on customers to assess and meet all their requirements from spare parts.

Branch Warehouse Size (m2) No. of lines stocked Availability
Stock Total
Baghdad 1945 5880
90% 60%
Basra 170 811
- -
Erbil 650 97
- -
             Lead Times
Branch Method Class Time
Baghdad
Sea
 
Air
 
Courier
Stock
Emergency
Stock
Emergency
Emergency
80 days
60 days
18   days
12 days
8   days

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